The Railinc Customer Success Center (CSC) provides reliable, timely and high-level support for TransmetriQ customers. Specialists are available to answer calls and respond to emails from 7:00 a.m. to 7:00 p.m. Eastern time, Monday through Friday, and provide on-call support via pager for all other hours to ensure support 24 hours a day, seven days a week.

Contact CSC to get help with anything related to TransmetriQ and Railinc products and services. It is your one-stop shop for providing assistance or routing your request to the appropriate team.

Customer Success Center

For your convenience, we offer a variety of ways to contact the Railinc Customer Success Center:

  1. Contact us toll-free by phone at (877) RAILINC (1-877-724-5462)
  2. Send an email directly to csc@railinc.com
  3. Use the form below to provide detailed information for your request

Accounts Payable and Contracts

To contact Railinc's accounts payable department, please send an email to AccountsPayable@railinc.com.

To contact Railinc's contracts department, please send an email to Legal@railinc.com.

Preferred Contact Method
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