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Our Team The TransmetriQ team is composed of a variety of experienced software developers, transportation industry experts, UX designers, data scientists and more. Our diverse team enables us to create solutions that employ high-quality data, create an optimal user experience, and provide business-oriented transportation insights. 

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TransmetriQ is powered by Railinc. TransmetriQ products, services and applications use the Railinc SSO and abide by all Railinc data privacy policies. Railinc requires an AAR-assigned reporting mark (ABCX) or a Railinc-assigned alphanumeric identifier to access many of its systems, including:

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The Railinc Customer Success Center (CSC) provides reliable, timely and high-level support for TransmetriQ customers. Specialists are available to answer calls and respond to emails from 7:00 a.m. to 7:00 p.m. Eastern time, Monday through Friday, and provide on-call support via pager for all other hours to ensure support 24 hours a day, seven days a week. Contact CSC to get help with anything related to TransmetriQ and Railinc products and services. It is your one-stop shop for providing assistance or routing your request to the appropriate team.

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QSense

Railinc's QSense Platform is an enterprise-grade, fully managed SaaS product, built with industry-leading cloud data management and custom Railinc components. The QSense Platform supports data ingestion through multiple methods, including managed file transfer, asynchronous messaging, and web service APIs.

Common Causes of Car Repair Billing Data Exchange Errors

Few rail car repair shops are immune to Car Repair Billing Data Exchange Errors and file rejections. When the Data Exchange returns errors, you’ll find yourself spending hours each month making corrections and resubmitting files. So why do so many companies struggle with errors? The simple answer is how shops approach billing. Overreliance on Subject Matter Experts Many shops rely on their experienced billers to ensure billing accuracy. While there are many experienced billers, there are two reasons that this approach doesn’t work well.

Deciphering CID Errors: Causes and How to Correct

If you’re one of the many shops managing errors and rejections each month, you’re not alone. The Car Repair Billing Data Exchange rejects many files each month. This article provides a guide to managing one of the most confusing error categories: Component IDs (CIDs).

Guide to Car Repair Billing Rules and Resources

When you’re new to managing railcar repairs or billing, it can be difficult to understand many of the rules and processes. However, there are three important reference materials that can provide you with important information regarding repair billing; the AAR Field Manual, the AAR Office Manual and the Railinc Car Repair Billing Procedures Manual. Together, these resources can assist in understanding, recording and reporting repairs relating to freight rail cars in interchange.  

Utilizing EHMS Data: Basics for Repair Management

Equipment Health Management System, or EHMS, is an important resource for anyone who owns or is responsible for maintaining cars. When analyzed, EHMS data can help limit unscheduled maintenance, reduce repair costs and more. Let’s start with the basics. What is EHMS? EHMS is the railroad industry’s central resource for communicating mechanical problems identified by wayside detectors. Wayside detectors are machines along the rails that measure certain aspects of cars as they pass.

News to Know: Early Warning to be Replaced by Equipment Advisory System

*Note: This article has been updated to reflect the recently delayed implementation date.*  On June 28 of 2021, Railinc’s Early Warning System will be replaced by Equipment Advisory System. There are several changes that will accompany this transition, including changes in severity levels, new activity codes and more. For the detailed changes, please refer to the Early Warning Rewrite Webinar, available on Railinc.com.

Equipment Health for Car Owners: Timing Repairs to Reduce Risk and Cost

While many car owners would like to implement a proactive maintenance strategy, determining the best time to take a car out of service to complete repairs is complex, requiring an understanding of the remaining useful life of a component versus the risk that the component will fail while in use.

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TransmetriQ is powered by Railinc. We're a team of transportation experts, UX designers, data scientists and critical thinkers developing insights and solutions that help our customers build businesses that compete and win.

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