What Are Car Repair Billing Integration Services?

If you’re responsible for railcar repair billing, you know that it can be a complicated process. Incorrect billing causes data exchange errors, rejected invoices and exceptions that your team must spend time managing.  

There are two common methods to address these billing challenges. First, you can dedicate internal resources to spend the hours managing industry rules to reduce errors in your car repair billing (CRB) software. Many teams find this approach to be difficult – managing industry rules is a full-time job. A second, simpler approach is to purchase a new CRB system that automatically checks billing against the rules, such as CarLogix.

But what if you’ve invested in building your own custom internal CRB software? You may not want to switch to an entirely new CRB system to combat errors. If this is your situation, an integration service is likely the right solution.

What are Car Repair Billing Software Integration Services? 

Integration services enable your car repair billing software to function as an intelligent system. At each step in the billing process, integration services support your car repair billing software with reference data needed for that task. For example, during repair entry, integration services provide job code search capabilities, identify associated repairs, provide code descriptions and more to support accurate recording.

Integration services also check each entry for AAR and custom rule accuracy in real time, helping to eliminate costly errors and exceptions. With integration services, your team won’t have to manually reference rules in the AAR Field Manual. 

When new AAR billing rules are published, integration services add new edits and automatically refresh your system so that you can continue to bill within the rules. The right integration service not only provides data, but also automates time-consuming billing tasks such as car health alert closures, CRB Data Exchange filing and accounts payable auditing. Since integration services validate each repair against up-to-date rules during entry, the CRB Data Exchange accepts your files without the need for your billers to make corrections and resubmit. 

Lastly, an integration service can provide reports and analytics that indicate shop performance trends. Railinc’s integrated validation service, available through CarLogix, provides a management-level view of operations, eliminating the guesswork from your asset management and shop decisions.

Overall, integration services help shops increase accuracy and reduce time spent billing without having to switch car repair billing systems or spend the hours managing edits and rules.

How do I know if CarLogix Integration Services are right for my business? 

Integration services are usually the right fit for shops that use an internally built, custom CRB system and struggle with any of the following. 

CarLogix Integration Services can help if your company is:

• Updating AAR billing rules manually
• Relying on referencing the AAR Field Manual to verify billing rules
• Missing billable opportunities
• Spending time updating equipment alerts in systems such as Equipment Health Management System (EHMS) and Early Warning
• Receiving CRB Data Exchange errors 
• Resubmitting to the Data Exchange each month 
• Manually auditing accounts payable invoices 
• Spending a significant amount of time managing billing processes

When your team spends less time managing billing, they can focus on repairing cars. With the right validation service, your business can eliminate time-consuming errors, reduce time spent on manual tasks and achieve improved operational efficiency.

Car repair billing doesn’t have to be complicated. Learn more about CarLogix CRB Integration services here.